Cancellation Policy

Cancellations requested by July 7, 2023: Full refund of in-person conference registration fee minus $50 administrative fee, or a full future credit to be applied to an upcoming National program. For the full future credit, the registrant must notifiy NCURA which National Program they choose to use their full future credit for by August 31, 2024, or the credit expires.

Cancellations requested between July 8, 2023 - July 21, 2023: 50% future credit less $50 administrative fee to be applied to an upcoming National program. For the partial future credit, the registrant must notifiy NCURA which National Program they choose to use their full future credit for by August 31, 2024, or the credit expires. Please contact NCURA for cancellation request.

Cancellations requested after July 21, 2023 are non-refundable.

• Full Bulk Package Cancellations can be made online or in writing and must be received to the NCURA office according to the above Cancellation Schedule. Fax and telephone cancellation requests cannot be accepted. An $50 administrative fee per Bulk Participant/Registrant will be assessed for full bulk package cancellations.
• Partial Refund: If a partial refund for your bulk package is requested due to decrease in registrants from your institution, it must be received by the above Cancellation Schedule. Partial refund requests for bulk packages will assess a $50 administrative fee per Bulk Participant/Registrant, as well as an additional fee for any price differences from ineligibility of the special bulk rate.
• Partial Refund Example: If you purchased a bulk package for 5 registrations and request a cancellation for 1 registration included in your package, your refund amount will be deducted any additional registration fees you would have assessed if you purchased 4 individual registrations.

Participants unable to attend may transfer their registration to another individual with prior notice to NCURA. For a registration transfer, please contact Maurita Howerton at howerton@ncura.edu.

To cancel or modify a Conference Workshop, please contact NCURA for further instructions. A $25 fee will be assessed per Conference Workshop cancellation. Please see the above cancellation schedule for the refund policy. Questions? Contact Maurita Howerton at howerton@ncura.edu.