FAQs

Daily registration is not available for our national conferences. Each person planning to attend must purchase their own full conference registration. Badge sharing is strictly prohibited. Please also note that in order to participant in a March 4th conference workshop you must be a registrant of the 2020 FRA and/or PRA Conferences. Registration for just the March 4th conference workshops is not available. 

Click here for Step-by-Step instructions:

• First, Log-in using your ID (your e-mail address) and password. 
• Then go to “My Dashboard” at the top of the screen.
• Select “My Event Registrations” from the “Events” section.  Click “Edit” for the event you want to modify.
• Credit Card payment is needed at the time of the transaction.

Yes, for more information please contact info@ncura.edu. A member of our team will provide additional details upon request.

Conference/Conference Workshop Cancellation Policy:

Full Conference cancellations can be made online or in writing and must be received at the NCURA office by February 7, 2020. Email, fax and telephone cancellation requests cannot be accepted. An administrative fee of $50 will be assessed for conference cancellations. To cancel or modify a conference workshop, please contact NCURA for further instructions. A $25 fee will be assessed per conference workshop cancellation. Cancellations and no-shows received after February 7, 2020 are not eligible for refunds. 

NCURA, 1015 18th Street, NW, Suite 901, Washington, DC 20036

Substitutions: Participants unable to attend may transfer their registration to another individual with prior notice to NCURA. There is no fee for equal transfers. If you are a member transferring to a non-member, you will be invoiced for the difference in member vs non-member pricing. Please note that membership dues are not transferable. The request must be made via email to kirkland@ncura.edu and include the following information for the new registrant:

• Name

• Job Title

• Email

• Phone

• Any dietary needs / physical accommodations required 

Yes, there is a deadline to book your hotel stay at the discounted group rate. Please visit our San Juan Hotel & Travel page for a full list of hotels and their specific deadlines. The reservation link to each hotel can also be located on this page. 

Shuttle service will be provided for those participants located at the Caribe Hilton and The Condado Plaza Hotel. The Hyatt Place, Hyatt House and the Sheraton are all within walking distance of the Convention Center so no shuttle will be provided from these hotels.  Additional shuttle service information will be sent to participants prior to arrival to San Juan.

Conference Meals for Registered Participants:

Wednesday 3/4: Conference Workshops includes a refreshment break *Requires an additional fee for registration to workshops on 3/4 

Thursday 3/5: Continental Breakfast and Lunch included in conference registration   

Thursday 3/5: Evening welcome reception to include light hors d’oeuvres and refreshments

Friday 3/6: Continental Breakfast and Lunch included in conference registration    

In an effort to "go green" and reduce our global footprint, NCURA has moved to a mobile app for our conference materials and information. Please make sure to download the conference app before you arrive for direct access to the conference schedule, session locations, session descriptions, and presentation handouts. If you need assistance downloading our app, please see one of the NCURA representatives at the Concierge and we will be happy to assist you!

 WiFi information will be provided to you at registration.