Sheri Cummins recently joined NIH as a Customer Relationship Manager for the Electronic Research Administration (eRA) program focusing on eRA's external services including eRA Commons and Electronic Application Submission. In this capacity, Ms. Cummins is responsible for initiating and managing eRA projects to enhance services available to the extramural research community through the eRA Commons. Ms. Cummins previously served as the Communications Coordinator for NIH's Electronic Submission of Grant Applications Program, on contract from LTS Corporation, in NIH's Office of Extramural Research. Prior to coming to NIH, she worked for GE Global Exchange Services for 13 years in various roles including people and project management, communications, customer support and client advocacy. She is an alumna of the University of Maryland, where she received a B.S. in Computer Science.